Nayavo Voice
An AI that answers your phone like your best receptionist.
Nayavo Voice picks up your brand’s calls in a natural Indian English voice, answers from your Knowledge, takes bookings and logs every call.
- VoiceHello, thanks for calling. How can I help you today?
- CallerDo you have a slot on Saturday, and what does it cost?
- VoiceYes, Saturday afternoon is open. I will share the price from our list and book it for you.
Illustration of a typical call, not a recording.
What happens on a call
A customer calls
They dial your business number. No app, no menu to press through.
Voice answers
An Indian English voice picks up and greets them for your brand.
It checks Knowledge
Services, prices, branches, offers and FAQs come from the same Knowledge your WhatsApp chatbot uses.
It books or hands over
It takes the booking, or says you will call back if the caller asks for a person.
You get the call log
Every call is logged with a short summary, ready for you to act on.
Follow-up on WhatsApp
Send the caller the details they asked for with one click from the call log.
Six kinds of call, one agent
New lead
Calls someone who enquired and answers their questions for your brand.
Booking reminder
Reminds a customer of an upcoming booking.
Win-back
Reaches out to customers who have gone quiet.
Inbound support
Answers calls from people who already use Nayavo.
Onboarding
Walks a new Nayavo user through getting started.
Support follow-up
Checks back after a support request.
Runs on your computer
The Nayavo Voice app runs the voice on a computer you own and connects out to Nayavo with a single connection code. It only dials out, so nothing needs opening on your network.
You will need
Questions
Does a computer of mine have to be on during calls?
Yes. The Nayavo Voice app runs the voice on your own computer and connects out to Nayavo, so you do not open anything on your network. If the computer is off, the call cannot be answered.
What does it say to customers?
Only what is in your published Knowledge and chatbot settings: services, prices, branches, offers, FAQs and opening hours. If it does not know, it says so rather than guessing.
Will callers know it is an AI?
If a caller asks whether they are talking to a person or a bot, it tells them honestly that it is an AI assistant.
Can a caller ask for a real person?
Yes. The call summary flags callers who asked for a person so you can call them back.
Is there a Windows version?
The Mac app for Apple silicon is ready to download above. The installer is not yet signed by Apple, so macOS may warn you the first time: right-click the app and choose Open. A Windows version is coming; write to support@nayavo.ai to be told when it is ready.
Still have a question? Write to us: support@nayavo.ai
Let your phone work while you do.
Nayavo Voice is in early access. Tell us about your business and we will get you set up.
Ask for early access